Chimney Liners Stainless Steel Frequently Asked Questions

Do other chimney suppliers make a profit on shipping and handling costs?

You betcha they do. This old mail order trick has been around a long time and it is a convenient way to hide profit. They try to make the price of the item look good, but make up for it in the shipping cost. Try this exercise: Get a shipping price for a 6"x25' liner kit from a few leading chimney suppliers. Fedex charges all of us virtually the same price. See who takes the liberties of making a profit on shipping.

Another way chimney suppliers make profit is with a crate charge. This is a popular fee when ordering chase covers or large multi-flue caps. Not only are you hit with large shipping and handling charges, but now you pay a high crate charge. These never ending add-ons continue to dig deep in your pockets.

Again we are happy to say, we do not charge crate or handling fees here at Rockford. We know that shipping, handling, and crate fees have been a disappointment for many. Rockford promises to continue our free shipping policies and when shipping needs to be billed you will only pay exactly what our shippers charge us!